News Release: CFPB Proposed Rule Requiring Language Access in Mortgage Servicing Will Help Homeowners Avoid Foreclosure
The Language Access Task Force of Americans for Financial Reform, a coalition of fair housing and civil rights organizations, applauds Wednesday’s announcement from the Consumer Financial Protection Bureau (CFPB) proposing rules that would ensure that borrowers with limited English proficiency (LEP) have a meaningful opportunity to seek assistance from their mortgage companies in times of distress, helping them stay in their homes. The proposal, which includes additional improvements to the general hardship assistance process, follows a petition from the National Consumer Law Center (NCLC) urging the Bureau to include language access in the mortgage rule.