Letters to Regulators: Letter to OCC Urging Greater Language Access for LEP consumers with Bank Digital Activities
Letter urging OCC to encourage banks to provide greater language access as banks use more technology in banking services.
Tag Archives: language access
Joint Letter: Letter to FHFA Urging Development of In-Language Resources for LEP Borrowers
A letter signed by 36 consumer, civil rights, community, housing, and other public interest organizations asking FHFA to prioritize providing in-language resources on COVID-19 relief options and outreach so that borrowers with limited English proficiency will be able to understand their options and access the help they need to weather this unprecedented public health crisis.
Letter to Congress: Joint Letter Supporting URLA Legislation
AFR Language Access Task Force and partner organizations sent up a letter in support of legislation to restore the URLA language preference question.
Joint Letter: Comment Letter to the CFPB on Language Access and Debt Collection
On September 18, 2019, 43 organizations submitted a comment letter to the CFPB about the need for greater protections for Limited English Proficient (LEP) consumers in the debt collection process.
Letter to Regulators: AFR urges the Dept of ED not to create barriers to emergency relief
Americans for Financial Reform wrote to the Department of Education to voice concerns with two applications they have proposed for higher education institutions seeking access to emergency relief funds. In addition to creating barriers to accessing the funds, the forms are not available in Spanish, which will preclude potential applicants in Puerto Rico from accessing needed funds.