AFREF joined a letter to FHFA calling on the agency to rededicate itself to improving language access in mortgage origination and servicing.
Letters to Regulators: Letter to the CFPB on the Need for Access to the Online Complaint System in Spanish
AFREF joined a letter to the CFPB highlighting the need for access to their online complaint system in Spanish.
AFREF joined a letter to FHFA in response to the enterprise equitable housing finance plans request for input.
AFR organized a letter of support for two bills expanding and improving language access for mortgage transactions that will make important strides in improving access to the mortgage market and awareness of the availability of assistance for homeowners who are struggling to keep up with their mortgage payments. LEP borrowers face many challenges that impede their full participation in the consumer marketplace, including, specifically, their ability to obtain and preserve ownership of a home. Tracking and transferring the language preference of LEP borrowers and enhancing the availability and use of services and resources in their preferred languages will significantly improve market access for LEP borrowers at all stages of a mortgage loan.
AFREF and 47 organizations submitted comments on the CFPB’s RFI on the Equal Credit Opportunity Act (ECOA) and Regulation B. Our comments urged the Bureau to take no action that would weaken the ECOA in any way and consider certain steps to improve and strengthen fair lending protections under ECOA to make it stronger and more effective tool for fighting credit discrimination.
Letters to Regulators: Joint ECOA RFI Comment Letter to CFPB Improving Language Access for LEP Consumers
AFREF and members of our LEP Task Force submitted joint comments on how to improve language access for LEP consumers in response to the CFPB’s question on limited English Proficiency as part of its RFI on the Equal Credit Opportunity Act.
Letters to Regulators: Letter to CFPB on Need for Greater Debt Collection Protections for LEP Consumers
Letter from 26 groups to the CFPB urging the agency to strengthen protections for LEP consumers in the next part of the debt collection rule.
Letters to Regulators: Letter to CFPB on Urging In-Language Outreach to LEP Consumers Facing COVID-19 Hardship and Expansion of Language Access in Mortgage Origination and Servicing
Letter to CFPB urging focused outreach to LEP mortgage borrowers during COVID-19 and expanding language access in mortgage origination and servicing.
Letters to Regulators: Letter to OCC Urging Greater Language Access for LEP consumers with Bank Digital Activities
Letter urging OCC to encourage banks to provide greater language access as banks use more technology in banking services.
A letter signed by 36 consumer, civil rights, community, housing, and other public interest organizations asking FHFA to prioritize providing in-language resources on COVID-19 relief options and outreach so that borrowers with limited English proficiency will be able to understand their options and access the help they need to weather this unprecedented public health crisis.