Tag Archives: department of education

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Letter to Regulators: AFR, 50 Orgs Suggest Improvements to Dept of ED’s Proposed Complaint System

“As advocates for students, consumers, veterans, faculty and staff, civil rights and college access, we believe the systematic tracking and reporting of student and borrower complaints is essential to providing quality customer service, ensuring college and loan servicer and collector accountability, and preventing waste, fraud, and abuse of taxpayer dollars.”

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AFR Statement: Education Department Must Do More for Former Corinthian Students

“We welcome the news… that 1,312 former students of Heald College – part of predatory for-profit chain Corinthian Colleges Inc. – will finally see the debt cancellation they have long been promised. But we remain gravely concerned by the Department’s unjustifiably narrow approach to debt cancellation, which if it continues unchanged may leave hundreds of thousands of students burdened with debts foisted on them by deceptive and abusive practices.”