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Letter to Regulators: 34 Organizations Call For Stronger Protections For Consumers with Limited English Proficiency Against Abusive Debt Collection

This letter addresses the CFPB’s proposal related to increasing access to the Fair Debt Collection Practices Act’s protections for Limited English Proficient (LEP) consumers. …Many of these individuals participate in the consumer credit marketplace, but may have greater difficulty navigating the market, especially when debts go into collection and consumers face the legal implications of unpaid debt.”

Press Release: More than 25% of consumers contacted by debt collectors feel threatened, CFPB reports

“In tens of millions of cases, debt collectors reportedly engaged in conduct barred by the Federal Debt Collections Practices Act. Nearly 40 percent of consumers reported that a debt collector had attempted contact four or more times a week. More than one third of consumers reported being contacted between 9 pm and 8 am. Three in four consumers said that debt collectors had failed to honor a request to cease contact.”

Groups Call for More Robust Documentation Standards to Ensure Debt Collectors Can Prove a Debt Is Owed

A coalition of 59 national and state organizations, led by the National Consumer Law Center (NCLC), National Association of Consumer Advocates (NACA), Consumers Union, Americans for Financial Reform, and the Center for Responsible Lending (CRL) sent a letter to CFPB Director Richard Cordray urging the

Letter to Regulator: AFR Joins 8 Organizations in Urging FCC to Strengthen Consumer Protections Against Robodialing

“We, the undersigned national advocacy organizations representing consumers across America, very much appreciate the Chairman’s proposed Declaratory Ruling rejecting most of the requests by industry to undermine the essential protections of the Telephone Consumer Protection Act. “

Letter to Congress: AFR, 10 Consumer Advocacy Organizations Urge Congress to Reject HR 347

“The undersigned national consumer organizations would like to express our strong opposition to H.R. 347 (Royce and Hinojosa), the misleadingly-named “Facilitating Access to Credit Act of 2015.” This bill would unnecessarily allow credit bureaus to be exempt from coverage by the Credit Repair Organizations Act (CROA).”

Joint Statement: Nearly 60,000 Consumers Tell the FCC: Don’t Allow Robocalls to My Cell Phone

Today, more than 58,000 consumers across the nation sent a united message to the Federal Communications Commission (FCC): Do not allow robocalls to cell phones without our consent. The message came in the form of a petition from a coalition of national consumer groups, including the National Consumer Law Center, National Association of Consumer Advocates, Americans for Financial Reform, Consumer Action, Consumer Federation of America, National Consumers League, Public Citizen, and U.S. PIRG.

Joint Letter: FCC Should Maintain Consumer and Privacy Protections for Cell Phone Users

Don’t open the floodgates to a wave of “wrong number” calls to cell phones, say AFR, NCLC and more than 75 national and state groups in a letter urging the FCC to stand by the safeguards of the Telephone Consumer Protection Act.