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Letters to the Regulators: AFR Joins Over 50 Consumer, Community, and Civil Rights Groups to Call on the CFPB to Make it Easier, Not Harder to Seek Help with a Financial Problem
Federal law requires that agencies like the CFPB periodically evaluate how they are collecting people’s personal information and what barriers are in place to seeking help quickly. The current leadership of the CFPB has used this process to make it more difficult for consumers to file complaints about credit card companies, payday lenders, debt collectors…






