AFR and partners sent a letter in support of the package of debt collection bills to strengthen consumer protections for debt collection through broadening the FDCPA’s protections by expanding and clarifying the definition of debt and placing needed limits on collection efforts.
AFR Ed Fund and 230 consumer, civil and human rights, labor, community and legal services organizations from all 50 states and the District of Columbia submitted comment on the Consumer Financial Protection Bureau’s (CFPB or Bureau) proposed debt collection rules.
Letter to Regulators: Joint Letter to CFPB on Debt Collection NPRM’s failure to protect student loan borrowers from abusive practices
AFR Ed Fund and thirty-three other organizations submitted the following comments in response to the Consumer Financial Protection Bureau (CFPB)’s notice of proposed rulemaking (NPRM) on Debt Collection Practices (Regulation F).
On September 18, 2019, 43 organizations submitted a comment letter to the CFPB about the need for greater protections for Limited English Proficient (LEP) consumers in the debt collection process.
Strong majorities across parties oppose the Consumer Financial Protection Bureau’s (CFPB) proposed debt collection rule including medical debt, according to a new poll released by Americans for Financial Reform (AFR) and the Center for Responsible Lending (CRL). The poll was conducted by the bipartisan team of Lake Research Partners and Chesapeake Beach Consulting.
In its proposed rule, CFPB Director Kathy Kraninger is sanctioning consumer harassment by allowing debt collectors to: call consumers seven times per debt, per week; send unlimited emails, texts, and social media messages without consumer consent; allow debt collectors to collect very old “zombie debts” where the time to sue has expired; and file baseless lawsuits by making it easier to sue the wrong consumer, for the wrong amount.
“If you’re one of the millions of Americans who have dealt with constant harassment from debt collectors, you’re going to be dismayed, because the proposed rule expressly authorizes more ways to harass you,” said Linda Jun, senior policy counsel at Americans for Financial Reform.
Joint Letter: Specific Recommendations To Protect Consumers Through Ongoing Rulemaking On Debt Collection
As we approach the fifth year anniversary of the proposed rulemaking on debt collection, and the regulatory process appears to be moving forward, the 74 undersigned consumer, community, civil rights, faith, labor and legal services groups write to urge the Consumer Financial Protection Bureau (“Consumer Bureau”) to focus on protecting consumers from abusive debt collection practices in any rule that it issues.
Letter to Regulators: 34 Organizations Call For Stronger Protections For Consumers with Limited English Proficiency Against Abusive Debt Collection
This letter addresses the CFPB’s proposal related to increasing access to the Fair Debt Collection Practices Act’s protections for Limited English Proficient (LEP) consumers. …Many of these individuals participate in the consumer credit marketplace, but may have greater difficulty navigating the market, especially when debts go into collection and consumers face the legal implications of unpaid debt.”
Press Release: More than 25% of consumers contacted by debt collectors feel threatened, CFPB reports
“In tens of millions of cases, debt collectors reportedly engaged in conduct barred by the Federal Debt Collections Practices Act. Nearly 40 percent of consumers reported that a debt collector had attempted contact four or more times a week. More than one third of consumers reported being contacted between 9 pm and 8 am. Three in four consumers said that debt collectors had failed to honor a request to cease contact.”