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Articles tagged with: LEP

AFR Statement: FHFA praised for adding language preference question to mortgage form
October 20, 2017 – 3:15 pm

“FHFA made a great decision,” said Amanda Jackson, AFR’s Organizing and Outreach Manager. “Knowing homeowners’ preferred language will help Fannie, Freddie, and mortgage servicers better communicate with their customers and avoid unnecessary – and sometimes devastating – confusion.”

Letter to Regulator: AFR, 8 organizations provide detailed recommendations to FHFA to improve language access in the mortgage industry
August 1, 2017 – 4:10 pm

“The burden of interpreting financial services jargon and communicating with lenders and servicers should not rest solely on borrowers. . . . Expanding access to language services throughout the mortgage process would begin to equalize a system that currently undermines the ability of LEP borrowers to understand the complexities of their future homeownership prospects and to protect their home after purchasing it.”