The Americans for Financial Reform (AFR) Language Access Task Force and partner organizations sent a letter to the House Financial Services Committee in support for HR 3009, the Improving Language Access in Mortgage Servicing Act of 2021. LEP borrowers face many challenges that impede their full participation in the consumer marketplace, including, specifically, their ability to obtain and preserve ownership of a home. The Improving Language Access in Mortgage Servicing Act will make important strides in improving access to the mortgage market and increasing awareness of the availability of assistance for homeowners who are struggling to keep up with their mortgage payments, which is especially critical during the ongoing COVID-19 pandemic.
AFREF and members of our LEP Task Force submitted joint comments on how to improve language access for LEP consumers in response to the CFPB’s question on limited English Proficiency as part of its RFI on the Equal Credit Opportunity Act.
A letter signed by 36 consumer, civil rights, community, housing, and other public interest organizations asking FHFA to prioritize providing in-language resources on COVID-19 relief options and outreach so that borrowers with limited English proficiency will be able to understand their options and access the help they need to weather this unprecedented public health crisis.
The clearinghouse is a valuable resource that will improve the homeownership experience for Limited English Proficient (LEP) borrowers by making available all in-language resources in one centralized place, including translated loan documents, glossaries, and other educational materials. The clearinghouse will be helpful to lenders, housing counselors, attorneys, and other advocates assisting LEP borrowers.