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Articles tagged with: student loan servicing

Letter to the Regulators: AFR, 31 Orgs Support the CFPB’s Student Loan Servicer Data Collection
April 24, 2017 – 4:14 pm

AFR and 30 other organizations sent a sign-on letter to the Consumer Financial Protection Bureau in support of their proposed student loan servicing data collection initiative. Compiling such metrics and borrower outcomes would benefit market participants, federal and state agencies, policymakers, and borrowers. Obtaining a clearer view of the student loan market overall will help inform all market participants on how best to serve student loan borrowers.

AFR Statement: Secretary DeVos moves ED toward less accountability and worse service for student loan borrowers
April 11, 2017 – 3:28 pm

Secretary’s DeVos’s actions to rescind three past Department of Education memos moves us away from true accountability, and creates dangers for the very student loan borrowers the Department is responsible for protecting.

AFR Statement: CFPB, state attorneys general fight for student borrowers in lawsuit against Navient
January 18, 2017 – 5:34 pm

We welcome the news that the Consumer Financial Protection Bureau took action to protect student loan borrowers today by suing Navient for steering struggling borrowers toward paying more than they had to on their loans. The Bureau is joined by state attorneys general from Illinois and Washington, who today both filed their own lawsuits. This action makes clear why we need a strong, independent CFPB under the leadership of Director Cordray, whose work is putting billions of dollars back in the pockets of the people who earned them, rather than the coffers of companies who stole from them.

Letter to Regulators: AFR calls on Dept of ED to put borrowers needs first with strong student loan servicing standards
July 19, 2016 – 6:36 pm

AFR and 4 other organizations call on the Department of Education to create a system that promotes quality and consistent student loan servicing by ensuring accountability, properly aligning servicer incentives, and creating appropriate standards.